Shipping policy

Packing your order to be shipped:

Please allow 1-3 business days for your order to be packed & shipped.

All orders will require signing upon receiving.

AUSTRALIA:

Your order will be posted through one of our Carriers listed below:

AustraliaPost
CouriersPlease
Fastway
TNT
Airtasker

as a tracked parcel, please check their website for accurate times for your city. All orders are shipped from Sydney, Australia. We provide a service of FREE standard shipping for orders over $50 and $15 express shipping.

Same Day Sydney Delivery:

We offer same-day delivery during Business Hours with our courier partners. If you would like same-day mask delivery within Sydney - Please make your order during business hours and select the same day option on checkout. These will apply to in-stock products & delivery location within 30km of Sydney CBD. We offer same-day mask delivery to Sydney CBD, Eastern Suburbs, North Sydney, Western Suburbs, Inner West & South Sydney.

If you wish to order same-day delivery after midday, please contact us & we will try out best to find a solution.

Our warehouse is based in Sydney & you can select same-day shipping on checkout Monday - Friday.

NEW ZEALAND SHIPPING:

Your order will be posted through one of our Carriers listed below:

AustraliaPost International
DHL Express

as a tracked parcel, please check their website for accurate times for your city. All orders are shipped from Sydney, Australia. There is FREE standard international shipping and $15 express international shipping.

INTERNATIONAL SHIPPING:

Your order will be posted through one of our Carriers listed below:

AustraliaPost International
DHL Express

Please check their website for accurate times for your city. All orders are shipped from Sydney, Australia. This does not include duties and customs which may be incurred at receiving port of the country.

Target delivery dates are based on historic performance and are subject to changes without prior notice. Any delay at the destination countries is beyond our control. Delivery to areas outside of major cities, or where your shipment is dutiable or held at customs may take longer.

CUSTOMS FEES:

Rarely, an International Package may be held by customs which then produces a customs fee - we do not take any responsibility for this payment and it is up to the customer to pay this fee.